Privacy Policy

Privacy Policy for DW Signs LTD

Last updated: 1 July 2025

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website https://www.dwsigns.co.uk, contact us, or make an enquiry about our signage, vehicle graphics, or printing services.


1. Who We Are

DW Signs LTD
Business Address: Unit 1, Ash Court, East Way, Lee Mill Industrial Estate
Email: info@dwsigns.co.uk
Phone: 01752651640
Company Number: 15207704

We are committed to protecting your privacy and complying with the UK GDPR and the Data Protection Act 2018.


2. What Data We Collect

We may collect:

  • Name, phone number, email, and address (when contacting us)

  • Details about your enquiry or job

  • IP address and usage data (via cookies or analytics)

We do not collect sensitive personal data unless specifically required for legal reasons.


3. How We Use Your Data

We use your data to:

  • Respond to your enquiries

  • Provide quotes and services

  • Send invoices and updates

  • Improve our website and customer experience

We only process your data with your consent or to fulfil a contract with you.


4. Legal Basis for Processing

We rely on the following legal bases:

  • Contractual necessity (to provide quotes and services)

  • Consent (e.g. for marketing, if opted in)

  • Legitimate interest (e.g. improving our website)

  • Legal obligations (e.g. tax and accounting)


5. How We Share Your Data

We do not sell or share your data with third parties unless:

  • Required by law

  • It’s necessary for delivering our services (e.g. courier companies)

All third-party services we use are GDPR compliant.


6. How Long We Keep Your Data

We retain data only as long as necessary to:

  • Fulfil the purpose it was collected for

  • Comply with legal or tax obligations

You can request deletion of your data at any time.


7. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent at any time

  • Object to processing

  • File a complaint with the ICO (www.ico.org.uk)

To exercise any of these rights, email us at [Insert email].


8. Cookies

Our website uses cookies to enhance your browsing experience.

We use:

  • Necessary cookies (for site functionality)

  • Analytics cookies (to understand traffic – anonymised)

See our full Cookie Policy for details and cookie preferences.


9. Data Hosting

Our website is hosted by Namecheap, with servers located in [UK/EU]. Data is stored securely and access is restricted to authorised personnel.


10. Links to Other Websites

Our site may contain links to other websites. We are not responsible for their content or privacy practices.


11. Contact Us

Questions? Concerns? Reach out:

πŸ“§ Email: info@dwsigns.co.uk
πŸ“ž Phone: 01752651640


12. Updates

We may update this Privacy Policy from time to time. Last updated: 1 July 2025