F.A.Q

1. Custom Sign Design: Tailored solutions to reflect your unique brand and message.

2. Sign Fabrication: Precision crafting of signs using high-quality materials for durability.

3. Installation Services: Professional installation to ensure your signs are securely and prominently displayed.

4. Large Format Printing: Vibrant and eye-catching graphics for various signage applications.

5. Sign Maintenance and Repairs: Ongoing support to keep your signage in optimal condition.

6. Consultation and Conceptualization: Expert advice and creative input to bring your vision to life.

Certainly! We have a portfolio showcasing our diverse projects, and we can provide references upon request. This will give you a glimpse of the quality and creativity we bring to each project.

Costs vary based on factors like size, materials, and complexity. Fill out our quote form, and we’ll provide a personalized estimate tailored to your specific requirements.

Absolutely! We offer custom design services to bring your vision to life. If you have existing artwork, we can work with that as well.

Simply fill out our quote request form on our website, providing details about your project. We’ll get back to you promptly with a personalized quote.

Effective Date: 24 February 2025

1. Introduction
   At DW Signs Limited (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website and use our services. By accessing our website, you agree to the terms outlined in this policy. We comply with the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).
2. Data Controller Information
   DW Signs Limited is the data controller for your personal data.
   Contact details:

• Address: Unit 1, Ash Court, East Way PL21 9GE
• Email: info@dwsigns.co.uk
• Phone:01752651640

3. Information We Collect
   We may collect and process the following personal data:

• Contact Information: Name, email address, phone number, and company details when you contact us or request a quote.
• Usage Data: Information automatically collected from your device when you visit our website (e.g., IP address, browser type, and pages visited) via cookies and similar technologies.
• Inquiry Details: Any additional information you provide when requesting information about our solar window film services.

4. How We Use Your Information
   We use your personal data for the following purposes:

• To respond to your inquiries and provide our services.
• To process and manage your requests, including sending you quotes and information about our products.
• To improve our website, products, and services by analysing user behavior.
• To send you marketing communications only if you have given your consent.
• To comply with legal obligations and protect our rights.

5. Legal Basis for Processing
   We process your personal data on the following legal bases:

• Consent: Where you have provided clear consent for us to process your personal data for specific purposes (e.g., marketing).
• Legitimate Interests: Where processing is necessary for our legitimate business interests (e.g., website analytics, service improvements) and does not override your fundamental rights.
• Contractual Necessity: To fulfill our contractual obligations to you when you use our services.

6. Data Sharing and Disclosure
   We will not sell, rent, or share your personal data with third parties for their marketing purposes without your explicit consent. We may share your data with trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep your information confidential and secure. We may also disclose your information if required by law or to protect our legal rights.
7. Data Retention
   We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we will securely delete or anonymise your data.
8. Data Security
   We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Your Rights
   Under UK GDPR, you have the right to:

• Access your personal data.
• Request correction of inaccurate or incomplete information.
• Request deletion or restriction of your data under certain circumstances.
• Object to processing based on legitimate interests.
• Data portability.

To exercise any of these rights, please contact us using the details provided above. Please note that in some cases, we may be entitled to refuse or delay your request if it conflicts with our legitimate business interests or legal obligations.

10. Cookies and Tracking Technologies
    We use cookies and similar tracking technologies to enhance your user experience and gather website usage data. You can manage your cookie preferences through your browser settings. For more details on how we use cookies, please refer to our Cookie Policy.
11. Changes to This Privacy Policy
    We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.
12. Contact Us
    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: info@dwsigns.co.uk
• Phone:01752651640
• Address:Unit 1 Ash Court, East Way, PL21 9GE